Maximizing Efficiency in your Physician Contracting Process by assessing your Tech

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Creating an efficient Physician contracting process can be a daunting task. Your organization might already have a process in place. It might be ineffective, it might have some bottlenecks, it might even be expensive to maintain.

Revisiting this process/workflow could help alleviate some of those pain points, save time/effort, and get physician contracts done sooner.
The best place to start is to assess what tech your team uses during the contracting workflow. If you have some sort of contract management system, it would be helpful to obtain a visual workflow of the process built out there. This visualization will allow you to see any major bottlenecks that might be taking place.

From there, it would be good to ask for a call with all tech vendors used within the process (Contract Management, FMV Consultant, digital signature provider, etc.) to ask about enhancements to the product or any features you aren’t taking advantage of. The vendor may have some helpful insight.

Remember that the tech is supposed to make your job easier. If the tech is cumbersome, it might be how your organization uses it.

After a thorough assessment of the existing tech, go back to your process visual. Did any of the bottlenecks resolve? Could you implement any of the enhancements or recommendations given by the tech vendors? If so, make those changes.

If not, head to the beginning of the process and start to look for ways to make each step in the process more efficient. If any step could be moved to a piece of tech, is there a reason it isn’t being used?

At this point, you may also want to consider some new tech. There are vendors out there that can take each step of a manual process and move it to a tech enabled process to maximize efficiency. If you think your current tech isn’t working, don’t be afraid to explore new options. You might even find something more cost-effective for the size of your organization.

Again, tech is supposed to help, not hinder. Don’t be afraid to ask why something is or isn’t being used. Use what tech you have to maximize, cut the pieces you don’t. The goal is to ensure that a process as important as contracting with physicians is completed in the most effective way.

If you have questions or need recommendations, reach out to us at Carnahan Group.

Prepared by Mary Beth Riley

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